Who we are
Collection of Your Information
- Information provided to us during sign-up/registration such as full name, mobile number, passwords;
- Personal Information such as date of birth, father’s name, residential address, state, and district;
- Educational Information such as educational qualification, school and/or college details, highest level education details, educational certificates/degrees;
- Financial information such as bank account details;
- Government Identifiers such as PAN cards or any other proofs for identity or other verification purposes;
- Any other information that you may share with us or collected from you while you visit, access or use our Platform or contact us for query resolution (e.g. I.P address, or information captured via systems automatically.)
We may collect personal information from you from time to time such as while you show interest in the program or while you browse our Platform (e.g. I.P address, or information captured via systems automatically). While you show interest in our program, we will collect basic attributes and can collect additional attributes later once you clear pre-assessments and interviews. The information you have shared with us can be used to send you communications about our program and other marketing or non-marketing-related information that are aligned to your interests unless you are explicitly opt out from receiving such communications. If you receive an email, a call from a person/association claiming to be from Flipkart seeking personal or sensitive personal information like name, contact details, address, financial instruments, identifiers, etc., we request you never provide such information. If you have already revealed such information, report it immediately to an appropriate law enforcement agency.
If you engage with our platform on social media (for instance liking a post, reposting, commenting, retweeting, mentioning, or following us), we’ll have access to your interactions and profile information. We’ll retain information even if you remove it from the social media site. We may store certain information posted on these social media platforms such as comments, direct messages, media comments, profile images, to track your interests, preferences, and other information that you choose to provide or share with us while you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Platform, we may collect such information.
If you are visiting any third-party websites by clicking on a URL available on our Platform, such third-party websites may collect your personal information directly from you, and you will be governed by their privacy policies. Flipkart shall not be responsible for the third party’s privacy practices or the content of their privacy policies, and we request you to read their privacy policies prior to disclosing any information to them.
Use of Demographic / Profile Data / Your Information
We use your personal information strictly for legitimate, business, contractual and lawful purposes only. To the extent we use your personal information to send out marketing-related communications to you, we will provide you the ability to opt out of such uses. Once you have shared your personal information, unless you withdraw your consent specifically, you may not be able to opt-out of necessary communications such as updates regarding assessments, interviews, internship updates, etc. We may also use your personal information for enhancing your experience during various phases of your involvement with us, contact you regarding updates for the courses you have opted for, resolve disputes, troubleshoot problems, send verifications emails to ensure your identity; help promote a safe service; measure interest in our services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; conduct surveys for internal purposes; detect and protect us against error, fraud, and other criminal activity; enforce our terms and conditions; exercising a right or obligation conferred or imposed by law, including responding to request and legal demands; and as otherwise described to you at the time of collection of information or for any other legitimate business purpose.
In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyze demographic and profile data about our users’ activity on our Platform. We identify and use your IP address to help diagnose problems with our server and to administer our Platform. Your IP address is also used to help identify you and to gather broad demographic information.
Sharing of personal information
Links to Other Sites
We maintain reasonable physical, electronic and procedural safeguards to protect your information. Whenever you access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to our security guidelines to protect it against unauthorized access. However, by using the Platform, the users accept the inherent security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding the use of the Platform. Users are responsible for ensuring the protection of login and password records for their accounts.
Advertisements on Platform
We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
We provide all users with the opportunity to opt out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us. If you do not wish to receive promotional communications from us then you can opt-out by clicking on the ‘Unsubscribe’ button available in the communication or writing to us at the contact details provided below.
We retain your personal information in accordance with applicable laws, for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, to enable Flipkart to exercise its legal rights and/or defend against legal claims or if required by law or for other legitimate purposes. We may continue to retain your data in anonymized form for analytical and research purposes.
We take every reasonable step to ensure that your personal information that we process is accurate and, where necessary, kept up to date, and any of your personal information that we process that you inform us is inaccurate (having regard to the purposes for which they are processed) is erased or rectified. You may access, correct, and update your personal information directly through the functionalities provided on the Platform. You may delete certain non-mandatory information by logging into our website and visiting our Platform. You can also write to us at the contact information provided below to assist you with these requests.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Vikram Sharma
Flipkart Internet Pvt Ltd.
Embassy Tech Village
8th floor Block ‘B’ Devarabeesanahalli Village,
Varthur Hobli, Bengaluru East Taluk,
Karnataka, India, 560103.